The summary of the findings of the European Commission’s Expert Group on IPR enforcement was aligned to the work of the Intellectual Asset Centre in the report by their chief executive, Iain Russell, and nine essential messages were identified. We take a practitioners perspective on these messages and how to make IPR enforcement work for SMEs as follows:
#1 –‘Do it better – bring it together”
Support for IPR and its enforcement is hopelessly fragmented – we agree, that’s why we are in business. However, we are less inclined to agree to the recommendation that IPR Coordination Offices be created at European and national levels as this merely adds to the significant bureaucracy and advisory structures already in place. We agree there is a need to coordinate but this ranks not as our number 1 priority but further down the list and most certainly after educational objectives have been achieved.
#2 – “Understand the needs of SMEs”
Yes, there is an underestimation of the IPR problems by police and customs authorities and yes, this could become a role of the Coordination Offices. But who has their focus? Bigger, higher profile organisations. It’s a Pareto principle. Rather than eating up all of the best resources, perhaps these bigger organisations could act as an umbrella for SMEs, assisting their little brothers and even perhaps contributing to the development of new IP or collaborating with the SMEs. It could be win-win.
#3 – “Help SMEs prepare”
We totally agree and are committed to work with the IAC both jointly and independently on promoting IA Management. We have, however, noticed one key factor working with both SMEs and in the investor community on IA management. It all goes back to revenue/cash flow. If SMEs can be shown that their actions and enforcement equate to a monetary value/benefit which is recognised by the support community and funders, they are more likely to sign up to the practice.
#4 – “Make enforcement a part of the bigger innovation picture”
Having just completed an innovation development programme with a number of SMEs, we agree that the benefits need to be secured. However, the enforcement actions need to become an integral part of the SME’s business model: a key process in the same way as market intelligence, relationship management and financial management are. In this way it does not become an additional task demanding more resource and funding, but a key part of day to day business.
#5 – “Do it properly”
This is stating the obvious. There is a need for identification of best practice and there is good practice out there. However, the support companies need to look more at the needs of their clients and not at self sustaining strategies. To paraphrase John F Kennedy, support agencies should ask not what their clients can do for them, but ask what they can do for their clients.
#6 –“Carry it home to consumers”
Piracy and the use of counterfeit goods are with us and we need to get used to that. It does not however mean the end of innovation and the creation of a state of strict enforcement to try to eliminate it, is neither fully achievable nor desirable. Companies need to be pragmatic and realise that IP protection is a barrier to competition and market entry, but barriers can often be overcome. You can’t win by standing still. Piracy, despite it’s encroachment on opportunity, is recognition that you have “made it” and you need to recognise that those who can only afford a copy of your product today have aligned to your brand but can’t yet afford it!
#7 – “Learn from what’s out there”
This message merely re-states that of message #1. The key point is: good practice is only good practice if implemented. We need also to look at the more mature market of the US. Are there exemplar models on the other side of the Atlantic?
#8 – “Help SMEs meet in the middle”
Mediation suggests conflict. Conflict often arises from a lack of knowledge and empathy. If companies work closer together, understand their collaborative, win-win opportunities then mediation need not be necessary. Prevention (by education) is better than the cure. Message #2 revisited.
#9 – “Solve the problem of paying for it”
If we educate companies on the merits of IA management (if we need to align the merits of IA management to revenues then so be it), then SMEs will have a greater understanding of the rights and wrongs. Lessons from life suggest the use of a stick rather than a carrot does not create a positive community, but merely generates covert stick avoidance. Fundamental and the #1 priority is education – show SMEs the Cost/benefit analysis and the Return on Investment and they will sign up and implement accordingly. End of problem – no need for enforcement.